Google data and AI processing

Helpdesk

For an authorized question, Helpdesk may read bounded content from an approved Google Sheet. Redacted extracts and source information may be used by its investigation and response components, may be processed by configured AI services, and may appear in the Slack response.

Google data owners have consented to authorized processing by the AI providers in use. These providers do not use this Google data to train general-purpose models.

Meeting Helper

Meeting Helper uses connected Google Calendar data for availability and synchronization. It also sends scheduling requests and relevant Slack thread text to its configured AI gateway to interpret scheduling requests. These may include information provided by the requester.

Your choice and questions

You control whether to grant or revoke Google access in your Google Account settings. For questions or data requests, contact app.it@shoalter.com.